Perza Legal

Terms of Use

The current agreement governing your use of Perza.

Terms of Use

Last updated: August 11, 2026

These Terms of Use (“Terms”) govern your access to and use of the Perza mobile application and related services (collectively, the “Service”), operated by M2 Interactive LLC under the Perza brand (“Perza,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Questions about these Terms may be sent to policy@perza.app.

1. Eligibility

You must be at least 18 years old and legally able to enter into these Terms. You may use Perza only where the Service and its reward providers are legally available. Availability, activities, and redemption options may vary by country, device, account history, and provider eligibility.

2. Your account

You must create a new Perza account using an available Firebase Authentication method and complete required phone verification. You agree to provide accurate, current information and to keep your account secure.

You may maintain only one Perza account unless we give written permission otherwise. Accounts, balances, verification status, and rewards are personal and may not be transferred, sold, or shared.

You are responsible for activity performed through your account. Contact support@perza.app promptly if you suspect unauthorized access.

3. Perza currencies

Perza uses three separate in-app currencies:

  • Perza Points (PZP) are the redeemable reward currency. PZP have no cash value until a redemption has been approved and fulfilled.
  • Gems are cosmetic currency used for eligible avatar, profile, and presentation items. Gems are not redeemable for cash or gift cards.
  • Tickets provide access to eligible Perza play experiences such as Spin and Scratch. Tickets are not redeemable and are not awarded for watching advertisements.

Balances are not bank deposits, stored-value accounts, securities, or property interests. They cannot be transferred outside the Service.

4. Earning activities

Eligible activities may include daily check-ins, daily challenges, quizzes, surveys, offers, referrals, Spin, Scratch, leagues, Empire events, and other activities shown in the app.

Reward values and availability can change. Third-party surveys and offers may have separate eligibility rules, completion requirements, and review periods. Displayed availability is not a guarantee that you will qualify or receive a reward.

Rewarded advertisements may award cosmetic Gems only. Rewarded advertisements do not award PZP or Tickets.

PZP and other balances are issued only after Perza or the applicable provider verifies the qualifying event. We may delay, withhold, reverse, or correct rewards associated with reversals, duplicate callbacks, provider rejections, technical errors, fraud, abuse, or violations of these Terms.

5. Surveys and offers

TapResearch, ayeT Studios, Playgama, and other approved providers may supply surveys, offers, or game experiences. Participating may require sharing a Perza user identifier, device information, IP address, demographic or profiling answers, and activity status with the provider.

Providers determine qualification and completion. A screen-out, incomplete activity, chargeback, quality rejection, or later provider reversal may result in no reward, a partial reward, or a balance reversal.

Always follow the requirements shown by the provider. Perza cannot guarantee the availability, accuracy, suitability, or completion of a third-party activity.

6. Quizzes

Perza may use automated systems, including OpenAI services, to create quiz questions. Quiz content is intended for entertainment and may occasionally contain errors. Quiz content is not professional, medical, legal, or financial advice.

Attempts, daily limits, scoring, and reward values are enforced by Perza’s servers. Manipulating quiz requests, answers, or sessions is prohibited.

7. Redemptions

Available redemptions are shown in the Perza catalog and may be fulfilled through Reloadly or another approved provider. Product availability, denominations, branding, delivery requirements, and geographic restrictions are supplied by the provider and may change.

Perza may require phone verification, identity verification, account review, or additional information before processing a redemption. Submitting a request reserves or deducts the displayed PZP. Eligible pending requests may be cancelled during the cancellation period shown in the app.

Redemptions are not complete until approved and successfully fulfilled. Requests may be denied, delayed, refunded, or cancelled because of provider availability, verification failure, risk review, account violations, technical errors, or legal restrictions. If a request is denied or fails before fulfillment, the applicable PZP will be returned according to the status shown in the app.

Gift cards and other rewards are subject to the issuer’s own terms, expiration rules, regional limitations, and replacement policies. Perza is not responsible for a code after it has been delivered, disclosed, transferred, or redeemed by someone with access to your email or account.

8. Referrals

Referral rewards are milestone-based and are issued only after the referred member completes the requirements shown in the app. Self-referrals, duplicate accounts, misleading promotion, purchased referrals, automated signups, and referral manipulation are prohibited.

Perza may withhold or reverse referral rewards when an account or qualifying activity is reversed, fraudulent, duplicated, or otherwise ineligible.

9. Prohibited conduct

You may not:

  • create, control, or benefit from multiple accounts;
  • use bots, scripts, automation, emulators, modified clients, or unauthorized software;
  • falsify identity, location, demographic, device, referral, or activity information;
  • use a VPN, proxy, device farm, or other technique to evade provider or regional eligibility controls;
  • manipulate callbacks, reward events, balances, quizzes, games, ads, surveys, offers, referrals, leaderboards, or redemptions;
  • exploit vulnerabilities or interfere with the Service, another member, or a provider;
  • upload unlawful, abusive, infringing, deceptive, or sexually explicit profile content;
  • reverse-engineer or redistribute the App except where applicable law expressly permits it;
  • use the Service for unlawful activity.

10. Moderation, suspension, and termination

We may moderate profile images, display names, and community-facing content. Content may be held for review, rejected, removed, or replaced.

We may restrict an activity, hold a redemption, suspend an account, reverse ineligible balances, or terminate access when reasonably necessary to protect members, providers, Perza, or the integrity of the Service. Where appropriate, you may contact Support to request review.

You may request account deletion from Account > Security in the app or at https://perza.app/account-deletion. A request disables sign-in immediately and permanent deletion is normally completed within seven days. Unredeemed balances are forfeited when an account is permanently deleted, except where applicable law requires otherwise. Limited transaction, provider, audit, and anti-fraud records may be retained in anonymized form where reasonably necessary for legal compliance, dispute handling, and service integrity.

11. Intellectual property

Perza and its licensors own the App, Perza branding, software, interfaces, original artwork, and other protected content. These Terms grant only a limited right to use the Service. Third-party names, logos, gift-card artwork, offers, and content belong to their respective owners.

12. Service changes

We may add, change, suspend, or discontinue features, activities, providers, reward values, currencies, eligibility rules, or redemption options. We may deliver app updates through an app store or an authorized over-the-air update system.

13. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” PERZA DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED ACCESS, PARTICULAR EARNINGS, SURVEY OR OFFER ELIGIBILITY, LEAGUE RESULTS, OR THE CONTINUED AVAILABILITY OF ANY REWARD.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PERZA AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST DATA, PROFITS, GOODWILL, OPPORTUNITIES, OR REWARDS, ARISING FROM THE SERVICE.

Nothing in these Terms excludes liability that cannot legally be excluded. Where a liability cap is legally permitted, Perza’s aggregate liability for a claim will not exceed the value of rewards successfully redeemed by you during the 12 months before the event giving rise to the claim.

15. Governing terms and disputes

Applicable consumer protections remain available to you. Any governing-law, venue, arbitration, or dispute provision that Perza later adopts will be presented as part of an updated version of these Terms and will apply only to the extent permitted by law.

16. Changes to these Terms

We may update these Terms as the Service changes. We will update the date above and provide additional notice when required. Continued use after an updated version becomes effective constitutes acceptance where permitted by law.

17. Contact

  • Policy questions: policy@perza.app
  • Account and reward support: support@perza.app